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Public value and public services in the post-virus economy
Tony Kinder*
Tony Kinder
Affiliation: Tampere University, Faculty of Management, Tampere, Finland
0000-0003-2769-3655
Jari Stenvall*
Preliminary communication | Year: 2021 | Pages: 329 - 361 | Volume: 45 | Issue: 3 Received: November 4, 2020 | Accepted: March 24, 2021 | Published online: September 6, 2021
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FULL ARTICLE
FIGURES & DATA
REFERENCES
CROSSMARK POLICY
METRICS
LICENCING
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Traded goods and services income
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Untraded goods and services value estimates
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Explanation
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2,000
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Projected GDP (likely to revise
downwards as a result of virus lockdown.
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1,800
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Less 10% downward revision,
allowing for virus lockdown
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-680
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Public sector total spending at
34% of GDP)
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-20
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Voluntary sector 1% GDP
contribution
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-1,260
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Estimated value of household
use-values (ONS estimates at 64% of GDP
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1,800
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-1,960
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Totals
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90%
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98%
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Percentage of GDP as EVs and UVs
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Note: All figures [£] billion and 2020 to 2021.
PM PV themes
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Sub-themes
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Authors
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(1) Values to value (V2V): The Marketing perspective
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Subjective
user-satisfaction measurement
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Value
alternative to NPM
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Moore
(2005); Benington (2009),
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Normative,
metaphoric alternative to price and efficiency (NPM)
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Vargo
and Lusch (2008) paradigm switch (private sector)
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Subjective
user-satisfaction, metrics and PV Management
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Stoker
(2006); Behn (2001); Mulgan (2002)
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Ranking
values
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Value
situated: no consensus across time and space
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Rutgers
(2008) Kahneman and Tversky (1979)
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Sandel
(2009) on justice; Milanovic (2016) needs/wants
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Subjective
and objective user-satisfaction measurement
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PV
solves users’ problems using UVs: crossing all governances not confined to
private or private sector; negotiated in each situation
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Laitinen
(2017)
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Cordery
and Hay (2019); Tirronen et al (2020)
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(2) Cocreation: the engagement perspective
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User-led
innovation frame
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Social
shaping of technology
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Von
Hippel (1988)
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Mackenzie
and Wajcman (1985)
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Production
frame:
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PV
a better frame for problem-solving than cocreation; collective value
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Liebenstein
(1966); Ostrom (1996); Connolly and Wall (2016)
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New
public governances
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Public
Service Dominant Logic
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Osborne
(2017)
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(3) Public value management (PVM): the management perspective
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PVM
paradigm
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Manager
at the centre driving change towards user needs
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Normann
(2002); Stoker (2006); Grönroos (2013)
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Value-creating
not only value-distributing state
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Not
bureaucratic, entrepreneurial;
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Mazzucato
(2013); Inwin (2019)
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Urban
regime/change coalition
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Localist
new governances
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Bardach
(1998)
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Localised
interactions: value flow patterns create ‘soft’ structures
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Governance-as-legitimacy
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Laclau
(1990); Kinder et al (2020)
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“e”
with everything: technology-led change
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Technology-led
change e.g. AI
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Cordella
and Bonina 2012; Goldin and Katz’s (2008); Kinder (2020a)
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Source: Authors.
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Factor and function
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Activity and relationships
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1
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Government provides public services and
manages economy
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Manages state spending level and deficit; sets
interest rates, exchange rate band and employment target, aligns Treasury and
Central Bank: manages aggregate-demand; spends before taxing and
borrowing. Pays taxes and interest to
itself.
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2
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Private sector invests, produces sells to
accumulate profit; some PPPs and supply to public sector
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Invests, employs and sells to suit
profit-making at times leaving deficit state can fill be creating
aggregate-demand that stimulates investment and economic activity. Pay taxes to Government, purchases Treasury
debt.
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3
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International trade sector balance of trade
and payments
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Overall international trade balance (goods and
services) creating surplus or deficit of foreign currency; inward and outward
capital investment
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4
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Natural environment major part of wellbeing
and sustainable living
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Quality of nature is/should be a constraint on
economic activity and positive externalities; state control of negative
externalities, such as carbon emissions, degrading and abuse
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5
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Regime of accumulation: production of goods
and services
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Production, supply, 5-factors e.g. different Fordist
to post-Fordist and neoliberal: drivers: accumulation + dominant value
relationships (EV or mixed and UV)
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6
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Mode of regulation: consumption of goods and
services, provision of labour force and carers
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Consumption, demand, market regulation, SCM internationally,
ways we buy life-as-lived
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7
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Balance economy not budget
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S(TAB) not TAB(S) BUT activity might be
non-market; inflation danger (Mattick) state spend > productivity
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8
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State regulates markets, sets legal and fiscal
regime, gathers taxes, manages aggregate-demand
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Balance in economy; if growth by private
sector stalls, need aggregate-D boost by public
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9
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Trades goods, services and capital, including
migration
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State vies with MNCs to control international
trade: tariffs, regulations, OFDI and IFDI; currency exposure; fiat currency
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10
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Alignment of mode regime with mode
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Overall economy alignment: supply/demand;
production/consumption: 5-facrors in either side; complexity economics
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11
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Alignment of mode with regime
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Misalignment = crisis (accumulation
opportunities, including internationally); also, who pays price of crisis?
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12
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Mode and regime and nature
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Nature; Burkett; > constraint, wellbeing
and QWL.
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Source: Authors.
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September, 2021 III/2021 |